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Privacy Policy

🔐 Privacy Policy

Last Updated: October 25, 2025

Welcome to sellerbd.com. This Privacy Policy explains how FAIR GROUP (sellerbd) collects, uses, stores, shares, and protects your personal information when you use our website, mobile application, and services.

By accessing or using sellerbd.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  1. Full name
  2. Phone number
  3. Email address
  4. Address
  5. National ID / verification documents (if required by law)
  6. Payment details (processed securely via third-party gateways)

1.2 Account Information

  1. Username
  2. Password (encrypted)
  3. Order history
  4. Transaction history
  5. Vendor/store information

1.3 Technical Information

  1. IP address
  2. Device type
  3. Browser type
  4. Location data
  5. Cookies and usage data

2. How We Use Your Information

We use your data to:

  1. Create and manage user accounts
  2. Process orders and payments
  3. Deliver products and services
  4. Verify identity and prevent fraud
  5. Improve platform performance
  6. Provide customer support
  7. Send service-related notifications
  8. Ensure legal and regulatory compliance

3. Legal Basis for Data Processing

We process personal data based on:

  1. User consent
  2. Contractual necessity
  3. Legal obligations
  4. Legitimate business interests
  5. Regulatory compliance (Bangladesh laws)

4. Data Sharing & Disclosure

We may share data only with:

  1. Payment gateways
  2. Delivery partners
  3. Government authorities (if legally required)
  4. Law enforcement agencies
  5. Regulatory bodies
  6. Service providers under NDA

❌ We do not sell user data to third parties.

5. Data Security

We implement strong security measures including:

  1. Encrypted data storage
  2. Secure servers
  3. Firewall protection
  4. Access control systems
  5. Secure APIs
  6. Regular security audits

However, no system is 100% secure. We take all reasonable measures to protect your data.

6. Cookies Policy

sellerbd.com uses cookies to:

  1. Improve user experience
  2. Remember preferences
  3. Analyze traffic
  4. Enhance platform performance

Users may disable cookies via browser settings.

7. Data Retention Policy

We retain personal data only as long as necessary for:

  1. Legal compliance
  2. Business operations
  3. Contractual obligations
  4. Regulatory requirements

After this period, data is securely deleted or anonymized.

8. User Rights

You have the right to:

  1. Access your personal data
  2. Correct inaccurate information
  3. Request data deletion
  4. Withdraw consent
  5. Request data portability
  6. Restrict processing
  7. File complaints with authorities

9. Vendor & Seller Data Responsibility

Vendors are responsible for protecting customer data obtained through the platform and must comply with:

  1. Digital Security Act, 2018
  2. Digital Commerce Guidelines, 2021
  3. Consumer Rights Protection Act, 2009
  4. Bangladesh Data Protection Regulations

10. Children’s Privacy

sellerbd.com does not knowingly collect data from children under 18 years of age.

11. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be published on this page with a revised date.

12. Contact Information

For privacy-related concerns, contact:

Email: privacy@sellerbd.com

Website: www.sellerbd.com

Company: Sellerbd

Jurisdiction: Dhaka, Bangladesh